What are the best customer retention strategies of Costco, that you could emulate and grow your own business?
Not only does Costco have customer retention numbers that are off the charts positive, they also have some zealot customers who take their love for Costco to extremes.
You may think that only a company Costco’s size can use customer retention strategies to build relationships like this. Interestingly, it’s far easier for a smaller business to build these types of obsessed and loyal fans.
This episode of Be Unleavable® Subscription Growth reveals the customer retention strategies anyone can use to build customer loyalty and create passionate customers who love you and tell their friends how wonderful you are.