What does an effective new member welcome phone call look like, and does it really improve retention?

So, if you’d like to improve retention, and you’re open to experiencing the benefits of effective phone calls to new subscribers, they need as much thought, strategy and careful crafting as everything else in your business.  When done well, these calls can turn a new subscriber into a passionate fan.

Before you begin, it’s important you walk through the three big considerations before creating new subscriber onboarding engagement calls.

First, WHEN you should reach out to a new member.

Second, WHO should make the calls.

And finally…click here.

This episode of Be Unleavable^® Subscription Growth reveals how to increase subscriber retention using outbound subscriber welcome calls.  These calls can increase engagement, feedback and monetization, but only if they are done right. And, when done poorly, actually make retention worse.

Watch Be Unleavable Subscription Growth here.

About Robert Skrob

The problem with subscription membership programs is that members quit, I fix that problem. For more than 20-years I have specialized in direct response marketing for member recruitment, retention and ascension in diverse subscription members environments including non-profit associations, for-profit publishers/coaching, subscriptions and SAAS companies. For an evaluation of your current churn rate and how I can improve it, contact me here. I discover there are often two or three quick wins you can implement within a week to lower churn immediately, let’s talk about your quick wins.